SAVING MONEY, IMPROVING SERVICES
The West Virginia Performance Review


Manchin

West Virginia Governor Joe Manchin recently released an in-depth performance review undertaken by Public Works and recommendations for how state operations can be improved. Public Works found that West Virginia could save more than $318 million during the next five years while improving the efficiency of such agencies as the Division of Highways, Division of Purchasing, Department of Health and Human Resources, and the Division of Motor Vehicles.

While meeting with editorial boards around the state to announce the findings with Public Works President Eric Schnurer, Governor Manchin said, "I've been in state government for a long time, and I've seen a lot of studies. This isn't going to be another study on the shelf collecting dust with a pretty title. We're actually implementing these findings as we speak." (Read more below about the WV performance review.)


IN THE NEWS

Stories in several West Virginia newspapers highlighted the performance review. If you'd like to see a full copy of any of the stories mentioned below, please contact us today.

From "Firm Outlines Plan to Save $318 Million," Charleston (W.V.) Gazette:

From properly calibrating road salt spreaders to eliminating top-heavy management in the Division of Motor Vehicles to cracking down on fraudulent Medicaid claims, West Virginia state government could save $318 million, a consulting firm hired last year to ferret out wasteful state spending said.

Gov. Joe Manchin released the findings of the study's first phase at a news conference Thursday. "The recommendations just make common sense," he said.

From "Study Finds Ways to Save Taxpayers A Few Dollars," The (Elkins, W.V.)
InterMountain:

Soon after he took office, Gov. Joe Manchin pledged to take an in-depth, detail-oriented look at every facet of state government operations. The idea was to find ways to save taxpayers' money.

Last week the governor revealed that the first phase of that study has been completed by Public Works, a consulting firm with offices in several cities. The company's suggestions, if implemented, should save state government big money.

We commend [Governor Manchin] for commissioning the study and encourage him to implement its recommendations as soon as possible.

From "Government Cuts Are Long Overdue," The (Charleston, W.V.) State Journal:

Authored by Public Works LLC, the report is long on details and good ideas. It offers specific ways to cut expenses in a number of state divisions, including Highways, Motor Vehicles, Purchasing and Health and Human Resources.

From "Manchin Savings Plan Impressive," The Wheeling (W.V.) News-Register:

The company has many, many other suggestions - most of them common-sense ideas.

From "Hoppy's Commentary for Monday," (W.V.) Metro News:

The just-released performance audit is filled with findings and recommendations on the operations of state government ranging from the application of road salt to the number of DMV supervisors to Medicaid fraud and abuse. Governor Manchin called for the review - the first of two to be released this year -- and he's traveling the state, preaching the gospel of the report with the fervor of a preacher at a tent revival.


MORE ON THE WEST VIRGINIA PERFORMANCE REVIEW

The West Virginia Performance Review report is the first phase of a two-phase plan to improve the fiscal management of state government operations while providing the most effective and efficient services possible. While Public Works led state employees through the performance review process, the Manchin Administration added its own twist to the performance review to ensure accountability and implementation: the Governor and his agency heads signed contracts requiring implementation of the report's recommendations so that savings are built into the budgets of those agencies in the coming years. "This innovative requirement is a best practice that other states ought to emulate," said Schnurer.

By focusing on improvement through a practical rather than ideological lens, a performance review identifies ways to save money and move government in the right direction - the kind of practical results that elected officials and other leaders need. Public Works already has overseen performance reviews in three other states. For example, Public Works undertook a performance review of state government for New Mexico Governor Bill Richardson. Potential savings total approximately $100 million per year when fully implemented - about 5 percent of the non-education general fund budget. The total cost of the Review came to less than 0.1 percent of the annual savings.

Examples of West Virginia Savings Recommended by Public Works:

  • Requiring prior authorization for Medicaid home health services, chiropractic services, referrals to medical specialists, and outpatient surgery could save an estimated $64 million a year.

  • Cracking down on Medicaid billing fraud, such as double-billing or billing for "phantom patients," could save another $20 million a year.

  • Centralizing billing for all state-operated hospitals.

  • Transferring employees from administrative positions and an underused hospital to other state hospitals that are understaffed would save about $1.2 million a year in costs for overtime and temporary employees.

  • Eliminating funding for vacant state employees positions would save more than $3 million a year.

  • Imposing a statewide flexible work schedule policy could save more than $1.5 million a year in sick days and overtime costs.

  • Eliminating unnecessary cell phones could save more than $1 million a year.

  • Properly calibrating how Division of Highways trucks cast salt and cinders on roadways during winter months could save $3.5 million a year.

Governor Manchin estimates that $25 million in savings from the implementation of Phase One performance review recommendations already has been realized in the FY 2007 budget.


OTHER ONLINE RESOURCES
Public Works and Performance Reviews

Think Tank Praises Performance Reviews, Cites Our Work

The Center for a Better South, a progressive think tank based in Charleston, South Carolina, just released the first in a series of publications offering 21st Century ideas for tax and budget reform. Among the ideas presented in Doing Better: Progressive Tax Reform for the American South: Conduct Performance Reviews. The report recommends that all Southern states conduct a comprehensive performance review to boost government efficiency, save money, and improve customer service. The report cited the New Mexico Performance Review undertaken by Public Works as one of its case studies.

  • READ full report at the Center for a Better South.
    http://www.bettersouth.org/doingbetter
  • READ report section on New Mexico Performance Review.
    http://www.bettersouth.org/doingbetter/Idea%2011.pdf
  • SEE press coverage.
    http://www.bettersouth.org

New Mexico Performance Review Saves 5% of State Budget

Public Works' two performance review reports, Moving New Mexico Forward and Moving New Mexico Forward: Further Along contained 133 recommendations covering a wide range of ideas for saving money, increasing efficiency, collecting delinquent taxes, and improving customer service throughout state government. The savings, implemented by Governor Bill Richardson in his subsequent state budgets, will save the state over $100 million a year - or more than 5 percent of the state's non-education general fund budget (New Mexico is unique in including all the state's school spending in its state budget).

Progressive Policy Institute publishes Public Works report
Excerpted from "Balancing Budgets Responsibly" May 10, 2004

"By focusing on government through a practical rather than an ideological lens, many state and local leaders are finding creative ways to identify performance improvements that save money-or bring in additional non-tax revenues from the federal government.

"One technique for making such improvements is a performance review, which systematically identifies ways to save money and move government in the right direction. New Mexico Gov. Bill Richardson ordered a complete performance review of state government upon taking office, promising that $89 million could be saved in the state's $2 billion general operating budget. In fact, the first phase of the review produced 92 recommendations resulting in savings that will rise to at least $100 million annually. Gov. Richardson began to implement many of these proposals almost immediately, and virtually all the rest were included in his fiscal year 2005 budget. The performance review's first phase helped to ensure that the state's budget remained balanced despite tough fiscal times. An equal number of new recommendations from Phase II of the review are due to be unveiled soon, and Richardson has commissioned a similar review of the state's new public education department, created by a constitutional amendment last year."

  • MORE: Read full article
    http://www.ndol.org/ndol_ci.cfm?kaid=139&subid=900082&contentid=252598

IN THIS ALERT

In this Alert, we explore performance reviews -- a proven way to reduce wasteful government spending and improve services. Many of the ideas and findings generated by our performance reviews are especially relevant as government agencies seek to spend tax dollars wisely, eliminate wasteful spending, and develop programs that will strengthen local economies and contribute to job growth.

Public Works' performance reviews have received considerable media attention of late, and we thought the following information would be of interest to you.

Saving money, improving services: The West Virginia Performance Review

Public Works in the News

More about the WV performance review

Other online resources about performance reviews:

  • Think tank praises our work
  • NM review saves 5% of budget
  • Institute publishes PW report

MAKING GOOD IDEAS WORK FOR THE BETTER

Visit the Public Works Web site to learn more about how we're helping public agencies and top officials to make good ideas work for the better.

CONTACT

David Osborne
Vice President for Communications

Phone: 916-716-0159

Email: dosborne@public-works.org


 

  © 2006, Public Works, LLC